At Ling Trust, we are committed to maintaining the highest standards of integrity, professionalism, and respect. Our Code of Practice serves as a guiding framework for all our team members, ensuring their actions align with the values and mission of the organisation.

Key Principles

1. Upholding Governance:

   
   All team members are expected to work in line with Ling Trust’s governance policies, ensuring transparency and accountability in all activities.

2. Confidentiality and Data Protection:

   • Treat all information obtained in the course of work as confidential.

   • Adhere strictly to our confidentiality and data protection policies to safeguard sensitive information.

   • Avoid personal advantage from any information obtained in the role.

3. Reporting and Ethics:

   • Report any abuse witnessed or heard to the relevant authorities promptly.

   • Never accept rewards or bribes that conflict with the responsibilities of the role.

4. Equality and Respect:

   • Avoid allowing personal prejudice to influence decisions or interactions.

   • Promote equality and inclusivity in every aspect of work.

5. Professional Development:

   • Attend necessary training to continually develop and enhance skills.

   • Engage with learning opportunities that benefit both the role and the individuals we serve.

6. Commitment to Tenants and Families:

   • Always provide honest communication—refrain from making promises that cannot be upheld.

   • Approach every tenant and family with respect and compassion, ensuring their needs are prioritised.