Policies and Standards
At Ling Trust, we are committed to operating transparently, ethically, and in compliance with all legal and regulatory standards. Below, you will find key policies and procedures that guide our work and ensure the well-being of our tenants, employees, and stakeholders.
Tenant-Focused Policies
We are committed to protecting personal data in compliance with GDPR. Learn how we collect, use, and protect your information.
Complaints and Compliments Policy:
Learn how to provide feedback or raise concerns to help us improve our services.
Guidelines for maintaining tenancies, including tenant rights and responsibilities.
Safeguarding & Inclusion
Our commitment to protecting vulnerable adults and ensuring their safety in all aspects of housing and care.
Equality, Diversity, and Inclusion Policy:
How we promote inclusivity and prevent discrimination in all aspects of our work.
Operational Policies
Ensuring a safe environment for tenants, staff, and visitors.
The ethical standards and principles that guide everyone working with Ling Trust.
Fundraising and Governance
Fundraising and Donations Policy:
How we manage donations and ensure ethical fundraising practices.
Encouraging staff and volunteers to report unethical practices confidentially.
Contact Us
If you have any questions about our policies or would like more information, please get in touch.